Stay informed on essential updates with this monthly webinar series presented by the Home Care Association of Florida (HCAF) designed specifically for Medicare-Certified home health agencies.
ICD-10 Coding Update: New Codes & Claims Issues
This session will provide an overview of the 2027 ICD-10 CM changes with a focus on the changes that will be the most consequential for Home Health agencies, discuss the impact these changes will have on claims that begin prior to and end after October 1.
Jennifer Osburn, RN, HCS-D, COS-C is a Clinical Consultant with Healthcare Provider Solutions (HPS). With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert.
Jennifer began her home health career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states. Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can deploy to improve the efficiency and quality of care being delivered to the patients they serve.
Jennifer Osburn has led numerous home health educational seminars for state and national associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation, Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM.
Registration is FREE for WiAHC members. Non-members may register for $49. Zoom access instructions will be sent to all registered members once received from HCAF.
Open Enrollment for Medicare Patients & How Home Health is Impacted
The Open Enrollment Period that allows patients the time to make changes to their Medicare coverage can be one of the most frustrating times for home health agencies. The most uncertain times are in the after math of the enrollment period when agencies are faced with ensuring that they are billing the appropriate plan. This session will review steps to ensure that you are doing everything possible to ensure that the patient payer is correct.
Regina Wild, LPN, is currently Director of Managed Care Consulting with Healthcare Provider Solutions. Regina is an experienced healthcare professional with over 15 years of industry experience. She has worked as a nurse, business development professional, and contracting/credentialing specialist. Regina has a deep understanding of the healthcare system and has worked in various healthcare settings, gaining valuable insights into the industry. Regina's primary focus is on Managed Care contracting, where she helps providers maximize reimbursement, strengthen referral relationships, and expand their market presence. She is passionate about assisting healthcare providers in navigating the complexities of the industry and achieving their goals.
If It Wasn't Documented, It Wasn't Done: Common Documentation Issues Impacting Home Health Agencies
We've all heard the line, "if it wasn't documented, it wasn't done". Join us for this informative session that provides examples of common documentation issues and tips to correct or avoid them and how documentation issues may negatively impact your agency during survey AND under medical review.
Embassy Suites by Hilton - Brookfield
Friday, November 13, 2026
Be part of the Second Annual Fall Clinical Workshop! This highly anticipated event will bring together dedicated clinicians from across Wisconsin to learn practical documentation strategies and hands-on skills they can take back to their agencies and put into practice right away. As a sponsor, you'll have the opportunity to elevate your brand, connect with key industry professionals, and demonstrate your commitment to advancing clinical excellence. Review the sponsorship opportunities below and partner with us to make this year's workshop our most impactful yet.
Click HERE for the complete Vendor Prospectus.
All levels include:
Meal Sponsor | $2,500 | 2 Available
Break Sponsor | $1,750 | 2 Available
Exhibit Only - $1000 for Associate Members; $1,500 for Non-Members includes exhibitor level recognition on the website and all on-site materials. Electrical access may be added for $50. Additional tables may be purchased for $150 each.
Set-up: Exhibitors may set up on Thursday, Nov 12 from 5 - 6:30pm and on Friday, Nov 13 from 6:45 - 7:30am. All exhibits must be set up by 7:30am on Friday.
Hotel Reservations: Reserve your overnight accommodations for the night of Nov 12, 2025 before Oct 13, 2026 to receive the WiAHC group rate of $124 plus taxes and fees. To make reservations, click HERE or call the hotel at 844-738-3913. Group code: 93S
Questions?? Contact WiAHC at wiahc@badgerbay.co (not com).
WiAHC/WiHPCA 2026 Fall Clinical Workshop
Embassy Suites by Hilton - Brookfield Nov 7, 2025
Visit the event page for full conference details and sponsorship opportunities!
2027 Hot Topics of Implementation for The Coming Year!
This session will be a must attend! This session will highlight all of the updates for 2027 and best practices for implementing any changes that agencies may see as a challenge.
Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.
563 Carter Court, Suite BKimberly, WI 54136Phone: 920-560-5632 | Fax: 920-882-3655wiahc@badgerbay.co
